Privacy Policy for Collection and Usage of Personal and Non-Personal Data
Personal information is data that can be used to
identify or contact a single person.
We may
ask you to provide your personal information anytime you are in
contact with Vave.life and its
affiliates may share this personal information with each other and use it
consistent with this Privacy Policy. They may also combine it with other
information to provide and improve their services, content, and
advertising. You are not required to provide the personal information that we
have requested, but, if you chose not to do so, in many cases we will not be
able to provide you with our services or respond to any queries you may have.
Please find below some
examples of what we may collect and how we may use it:
What kind of information do we
collect?
· On registration with us
as in Individual or as part of a team of any form or on installation
of our application from the Apple Store or from Google Play
Store or when you connect to our services, contact us including by
social media or participate in an online survey, we may collect your
personal information, including your name, age, date of
birth, contact address, mobile phone number, email address,
contact preferences, playing style, types of sports that you are
interested in, types of sports equipment that you are using,
preferred playing location, preferred playing timings, device identifiers,
IP address, location information and profile information where the contact
is via social media.
· When you share a reference
with us, we may reach out to your references with details
like your name and contact information.
· When you accept a match
request or place a match request, we would share your name, contact details,
preferred playing location and timing with your opponent. We may
also allow your opponent to contact you directly from our application to fix up
the date, time and venue of your match
· Should you wish to
participate in categories with age restrictions, we may
ask you for a government issued ID for age proof.
How do we
use this personal information?
We may use your personal
information for the purposes described in this Privacy Policy with your
consent, for running the various Sports League platforms smoothly
or for compliance with any legal obligation to which Sports
League or its associates are subject to.
· The personal
information that we collect allows us to keep you posted
on Sports League’s latest updates and upcoming events. If you don’t want to be on our mailing list, you can opt-out
anytime by updating your preferences.
· We also use your personal
information to help us create, deliver and
improve our services, content and advertising, and for loss prevention
and/or anti-fraud purposes.
· We may also use your
personal information for account and network security purposes, including in order to protect our services for the benefit of all
our users, and pre-screening or scanning uploaded content for potentially
illegal content.
· We may use your personal
information, including date of birth and age, to verify
identity, assist with identification of users, and to determine appropriate
services. For example, we may use date of birth to determine the age
of the user to allow them to play in a category which has age
restrictions.
· We may use your
personal information to send important notices, such as communications about
purchases, coaching schedules/appointments, match results, match
requests and changes to our terms & conditions, and
policies. Since, this information is important to your interaction
with Sports League, you cannot opt out of receiving these
communications.
· We may also use personal
information for internal purposes such as auditing, data analysis, and research
to improve our products, services,
and marketing communications.
· We may share your match
recordings with our team of experts and/or coaches for critical review of your
performance based on your request.
· We may use your personal
information, match results, track record of playing and videos to
analyse your game and recommend opponents against whom you could play when you
are looking for a challenge or when you are looking for a higher probability of
winning.
· We may use your personal
information like preferred location of playing or mailing address to enable
users in the same area look for opponents to challenge to a game.
· We may use your personal
information like playing equipment and style of playing to allow other players
search for opponents to challenge.
Source of your personal information where they are
not collected from you
We may have received your personal information from
other persons if that person has invited you to participate in a
match or registered you as a part of their team.
How we collect and use non personal information
We can also collect
data in a form that does not have any direct association with any
specific individual. The following are some examples of non-personal
information that we can collect and how we may use it:
· We may collect and store
details of how you use our services, including search queries. This information
may be used to improve the relevancy of results provided by our services.
· With your explicit consent,
we may collect data about how you use your device and applications in order to help app developers improve their apps.
If we combine non-personal information with
personal information the combined information will be treated as personal
information for as long as it remains combined.
Cookies
We may use "cookies"
and other technologies which help us better understand user behaviour and tell
us which parts of our websites people have visited, and facilitate
and measure the effectiveness of advertisements and web searches. We treat
information collected by cookies and other technologies as nonpersonal
information.
We may also use cookies
and other technologies to remember personal information when you use our
website, online services, and applications. Our goal in these cases is to make
your experience with Sports League more convenient and
personal.
As is true of most internet services, we gather
some information automatically and store it in log files. This information
includes Internet Protocol (IP) addresses, browser type and language, Internet
service provider (ISP), referring and exit websites and applications, operating
system, date/time stamp, and clickstream data. We use this information to
understand and analyse trends, to administer the site, to learn about
user behaviour on the site, to improve our product and services, and to gather
demographic information about our user base as a whole. Sports
League or its associates and partners may use this information in our
marketing and advertising services.
In some of our email messages, we use a
“click-through URL” linked to content on the Sports League
or its associates’ website. When customers click one of these URLs,
they may pass through a separate web server before arriving at the
destination page on our website. We track this click-through data to help us
determine interest in particular topics and measure the effectiveness of our
customer communications. If you prefer not to be tracked in this way, you
should not click text or graphic links in the email messages. We may also
use technologies that allow us to understand whether an email message sent
to the user was read or not. We may use this information to reduce or
eliminate messages sent to users.
Disclosure to Third Parties
At times we may share your information with our
business associates to personalize offers related to the sport that you are interested
in. We may also be mandated to share your information with local government
authorities as per local laws of the country that the service
is being provided in.
TERMS & CONDITIONS
Welcome to vave.life!
These terms and conditions outline the rules and
regulations for the use of Vave.life's Website,
located at https://vave.life/#.
By accessing this website
we assume you accept these terms and conditions. Do not continue to use vave.life if you do not agree to
take all of the terms and conditions stated on this page.
The following terminology applies to these Terms
and Conditions, Privacy Statement and Disclaimer Notice and all Agreements:
"Client", "You" and "Your"
refers to you, the person log on this website and compliant to the Company’s
terms and conditions. "The Company", "Ourselves",
"We", "Our" and "Us", refers to our Company.
"Party", "Parties", or "Us", refers to both the
Client and ourselves. All terms refer to the offer, acceptance and consideration
of payment necessary to undertake the process of our assistance to the Client
in the most appropriate manner for the express purpose of meeting the Client’s
needs in respect of provision of the Company’s stated services, in accordance
with and subject to, prevailing law of Netherlands. Any use of the above
terminology or other words in the singular, plural, capitalization and/or
he/she or they, are taken as interchangeable and therefore as referring to
same.
Unless otherwise stated, Vave.life
and/or its licensors own the intellectual property rights for all material on vave.life. All intellectual
property rights are reserved. You may access this from vave.life for your own personal use subjected to
restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof. Our
Terms and Conditions were created with the help of the Terms and
Conditions Template.
Parts of this website offer an opportunity for
users to post and exchange opinions and information in certain areas of the
website. Vave.life does not filter, edit, publish or
review Comments prior to their presence on the website. Comments do not reflect
the views and opinions of Vave.life,its
agents and/or affiliates. Comments reflect the views and opinions of the person
who post their views and opinions. To the extent permitted by applicable laws, Vave.life shall not be liable for the Comments or for any
liability, damages or expenses caused and/or suffered as a result of any use of
and/or posting of and/or appearance of the Comments on this website.
Vave.life reserves the right to
monitor all Comments and to remove any Comments which can be considered
inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Vave.life
a non-exclusive license to use, reproduce, edit and authorize others to use,
reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to
publications or to other Website information so long as the link: (a) is not in
any way deceptive; (b) does not falsely imply sponsorship, endorsement or
approval of the linking party and its products and/or services; and (c) fits
within the context of the linking party’s site.
We may consider and approve other link requests
from the following types of organizations:
We will approve link requests from these
organizations if we decide that: (a) the link would not make us look unfavourably
to ourselves or to our accredited businesses; (b) the organization does not
have any negative records with us; (c) the benefit to us from the visibility of
the hyperlink compensates the absence of Vave.life;
and (d) the link is in the context of general resource information.
These organizations may link to our home page so
long as the link: (a) is not in any way deceptive; (b) does not falsely imply
sponsorship, endorsement or approval of the linking party and its products or
services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in
paragraph 2 above and are interested in linking to our website, you must inform
us by sending an e-mail to Vave.life. Please include
your name, your organization name, contact information as well as the URL of
your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you
would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Vave.life's
logo or other artwork will be allowed for linking absent a trademark license
agreement.
Without prior approval and written permission, you
may not create frames around our Webpages that alter in any way the visual
presentation or appearance of our Website.
We shall not be hold responsible for any content
that appears on your Website. You agree to protect and defend us against all
claims that is rising on your Website. No link(s) should appear on any Website
that may be interpreted as libelous, obscene or
criminal, or which infringes, otherwise violates, or advocates the infringement
or other violation of, any third-party rights.
Please read Privacy Policy
We reserve the right to request that you remove all
links or any particular link to our Website. You
approve to immediately remove all links to our Website upon request. We also
reserve the right to amen these terms and conditions and it’s linking policy at
any time. By continuously linking to our Website, you
agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website
that is offensive for any reason, you are free to contact and inform us any
moment. We will consider requests to remove links but we are not obligated to
or so or to respond to you directly.
We do not ensure that the information on this
website is correct, we do not warrant its completeness or accuracy; nor do we
promise to ensure that the website remains available or that the material on
the website is kept up to date.
To the maximum extent permitted by applicable law,
we exclude all representations, warranties and conditions relating to our
website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set
in this Section and elsewhere in this disclaimer: (a) are subject to the
preceding paragraph; and (b) govern all liabilities arising under the
disclaimer, including liabilities arising in contract, in tort and for breach
of statutory duty.
As long as the website and the information and
services on the website are provided free of charge, we will not be liable for
any loss or damage of any nature.
SHIPPING POLICY
vave.life
("we" and "us") is the operator of (https://vave.life/#)
("Website"). By placing an order through this Website
you will be agreeing to the terms below. These are provided to ensure both
parties are aware of and agree upon this arrangement to mutually protect and
set expectations on our service.
1. General
Subject to
stock availability. We try to maintain accurate stock counts on our website but
from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this
instance, we will fulfill the available products to
you, and contact you about whether you would prefer to await restocking of the
backordered item or if you would prefer for us to process a refund.
2. Shipping
Costs
Shipping costs
are calculated during checkout based on weight, dimensions and destination of
the items in the order. Payment for shipping will be collected with the
purchase.
This price will
be the final price for shipping cost to the customer.
3. Returns
3.1 Return Due to
Change Of Mind
vave.life will not get
the goods from you.
There will be NO
refund of the value of any shipping paid.
3.2 Warranty
Returns
Vave.life will only
replace goodies sent in case of fitting issues.
4. Delivery
Terms
4.1 Transit
Time Domestically
In general,
domestic shipments are in transit for 2 - 7 days
4.2 Transit
time Internationally
Generally,
orders shipped internationally are in transit for 4 - 22 days. This varies
greatly depending on the courier you have selected. We are able to offer a more
specific estimate when you are choosing your courier at checkout.
4.3 Dispatch
Time
Orders are
usually dispatched within 2 business days of payment of order
Our warehouse
operates on Monday - Friday during standard business hours, except on national
holidays at which time the warehouse will be closed. In these instances, we
take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of
delivery address requests, we are able to change the address at any time before
the order has been dispatched.
4.5 P.O. Box
Shipping
vave.life will ship to
P.O. box addresses using postal services only. We are unable to offer couriers
services to these locations.
4.6 Military
Address Shipping
We are able to
ship to military addresses using USPS. We are unable to offer this service
using courier services.
4.7 Items Out Of Stock
If an item is
out of stock, we will wait for the item to be available before dispatching your
order. Existing items in the order will be reserved while we await this item.
4.8 Delivery
Time Exceeded
If delivery
time has exceeded the forecasted time, please contact us so that we can conduct
an investigation.
5. Tracking
Notifications
Upon dispatch,
customers will receive a tracking link from which they will be able to follow
the progress of their shipment based on the latest updates made available by
the shipping provider.
6. Parcels
Damaged In Transit
If you find a
parcel is damaged in-transit, if possible, please reject the parcel from the
courier and get in touch with our customer service. If the parcel has been
delivered without you being present, please contact customer service with next
steps.
7. Duties &
Taxes
7.1 Sales Tax
Sales tax has
already been applied to the price of the goods as displayed on the website
7.2 Import
Duties & Taxes
Import duties
and taxes for international shipments will be pre-paid, without any additional
fees to be paid by customer upon arrival in destination country
8.
Cancellations
If you change
your mind before you have received your order, we are able to accept
cancellations at any time before the order has been dispatched. If an order has
already been dispatched, please refer to our refund policy.
9. Insurance
Parcels are
insured for loss and damage up to the value as stated by the courier.
9.1 Process for
parcel damaged in-transit
We will process
a refund or replacement as soon as the courier has completed their
investigation into the claim.
9.2 Process for
parcel lost in-transit
We will process
a refund or replacement as soon as the courier has conducted an investigation
and deemed the parcel lost.
10. Customer
service
For all
customer service enquiries, please email us at support@vave.life